Frequently Asked Questions? (FAQ)
Listed below are general and pre-sales FAQs related to web hosting, web designing, email hosting, reseller hosting, search engine optimization, domain registration and payment methods. We update these on a regular basis. If you don't find your answer here, please feel free to send us your question.
Payment Related Questions
- What payment options do you offer?
- Your prices are lower / higher than other companies. Does that mean your hosting is better / worse than them?
- Can international users purchase your services?
- If I buy and smaller plan and want to upgrade later, is it possible?
- Do you offer a trial period or a money back guarantee?Go top
Web Designing FAQ
- Do you have the resources to handle the graphics, photos, etc.?
- How long does it take to have a web site designed?
- Can I choose you to design my site but choose another web host?
- I designed my site. Do you offer Hosting Services also?
- Can you design sites that require passwords to access?
- Can I make changes myself ?
- Do you use flash?
- Should my entire web site be designed using Flash?
- Do you offer Complete Websites ? ( Designing + Publicity + Hosting )
- Can I see some web design templates?
- What is the difference between static & Dynamic design?
- Is the number of pages, I want to have on my site, directly proportional to the web space?
- What is a payment-processing gateway?
Web Hosting FAQ
- Where are your web servers located?
- What is your servers uptime record?
- Will I get adequate Technical support?
- I don't have any experience in creating a site. Who can help me create, host and publicise my site?
- Do you support Country specific Top Level Domains?
- What happens after I sign up for a web site?
- How do I place an order / make payments?
- Do you offer web design services?
- Can I maintain my own site once you have configured it?
- How do I transfer my existing domain to Centaurhosting?
- Can I use Java applets, JavaScript, and Flash pages on my site?
- Do you offer MySQL?
- Will I get my site stats?
- What are the numbers listed under "space" and "transfer"?
- How much data transfer will I need?
- Can we set up password protected areas directories?
- Can my POP accounts be configured as myname@mycompanyname.com?
- Do I have a control panel for my Linux hosting account from where I can manage my site?
- Do you provide an unlimited transfer plan?
- Is there a minimum contract term for hosting accounts / dedicated servers?
- When can I start hosting my site?
- In how much time are the account details given to me after I make the payment?
- Will I have unlimited access to update my pages?
- Do you offer JSP/Servlets?
- Can I keep my domain name when I change a host?
- Can I point multiple domain names to my web site???
- Can I access my domain without the "www" in front?
- What DNS servers should I use when I transfer my domain?
- Will I get a dedicated IP address?
- Can I run my own software on my site?
- Can I test my site before beginning service?
- What programs can be used to access Email?
- Can I send bulk, yet targeted Email using your Servers?
- Do I get telnet access?
- Is MySQL database space part of the overall space that I purchase?
- Are there any extra costs involved in hosting a secure site?
- What is CGI access?
Email Hosting
- What is Business-Mail Solutions?
- Who should choose Business-Mail and why?
- I need a large number of Email IDs. How do I get them?
- What is POP3 mail?
- What is Webmail?
- What is my email alias?
- What is a catchall Email Id / Unlimited Aliasing?
- What is my mailbox quota?
- What is SPAM?
- What are Auto-Responders?
Reseller Hosting FAQ
- Why should I resell your services?
- How do I add or delete features on my client's domains?
- With my reseller control panel can I create accounts in real time?
- Can I upgrade my reseller plan at any time? What is the price to upgrade?
- How long do you take to set up a Reseller account?
- What are the name servers that my clients use?
- Do you offer technical support for my clients?
- Will you ever contact my clients?
- As a reseller am I able to have my own resellers?
- Can I share my reseller account with someone?
- To become a reseller what type of technical expertise is required?
Search Engine FAQ
- Why should a site be submitted to search engines and directories ?
- How can search engine marketing strategies impact my business?
- How can search engine marketing help our brand management campaign?
- Will submitting my site guarantee it will list at the top of the search engines?
- How long does it take for my site to get indexed?
- I have already submitted my web site to the search engines but it is not listing well.
- How often should a page be submitted?
- What pages do search engine spiders have trouble following?
- What are META Tags and do I need them?
- How can I add or make changes to my keywords, title, description or search submission order?
- How many keywords should I target?
- What is Link Popularity ?
- How can broken links affect the ranking of my website?
Domain Registration FAQ
- Why do I need a Domain Name?
- Who can register a domain?
- What are the valid characters for a domain name and how long can a domain name be?
- What do .com, .net, .org, .info, .biz, .ws stand for?
- Can I transfer existing domain name to you?
- What to do if you have registered your domain name elsewhere and want to host site on our server?
- Can I check domain name availability ?
- Can I register more than one domain name and point them to the same site ?
- Do you offer technical support to customers?
- Can I change my domain name?
- How do I renew my domain name?
- What DNS servers should I use when I point my domain to your servers?
- How do I register a Domain Name with Centaurhosting?
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